“It wouldn’t even cover a replacement.”. Same issues as everyone else. i would like to be on the class action lawsuit. I have a RS267. The first repairman sent out by our home warranty policy couldn’t figure out how to pull the dish washer out and said we would have to have someone else come do the repair. I was soooo glad when they hauled that Samsung out of the house. My ice maker also freezes up. Yes, same loud noise coming from inside that stops when opening the doors. Went on line for help and repair service recommendation didn’t work. Want more personal finance news? Looked on here and found this site and wow! Is there a permanent solution to this problem? Once you get the ice off it will work fine for about a year. When you purchase a top-of-the-line appliance, you expect it to work. “We still have a legal agreement with NSI stating that they will replace or repair our damaged unit,” he said. In the meantime what do I need to do to have the refrigerator fixed or replaced? They came in and replaced the defective part, presumably with the same design defect of the original model. I am also having the same issue with Samsung RS263TD , ice buildup inside the fridge and it make unusual sound and stop working. I wrote negative reviews on Amazon and where I bought my refrigerator and in a few weeks I got an email from a VP at Samsung offering me a pro-rated refund. There had been some water under the drawer, and a couple of days ago, the temperature ’38’ has been flashing and the food compartment has not been cool enough, and we needed to throw away some food because they went bad. The machine growls and makes several different noises frequently. To date: I hope the class action is restarted, pushed, Samsung needs to recall and fix. We unplugged it once in the last six months and let is totally defrost to see if that fixed it. THE tool that I recommend comes in 12 gauge slug and I think this will resolve the problem. Please include us in the lawsuit. He said just defrost it for 3 days and keep items away from a certain area in the freezer and it should be ok.They should be paying for them to be fixed not me. A design defect in Samsung refrigerators causes the coils to freeze over, leaving the refrigerator unable to remain cold enough to keep food from spoiling, according to a class action lawsuit filed in New Jersey. We are investigating consumer complaints about General Electric (GE) refrigerator failures. We are having to also spend money fixing this mess. The model number for mine is RF26HFENDSR/AA, French doors, freezer on bottom. I just spent hours emptying my frig and freezer due to the ice build up. You shouldn’t pay that much for an appliance only to have it stop working properly! called Samsung aprox 2months ago,were going to exchange refrigerator, For now we manually defrost the unit monthly, not sure how long we will put up with this but we are unable to afford a new unit. I thought I was misled to believe I was getting a classy unit with the Samsung refrigerator but this has been driving me crazy. Whats the point of a fridge and freezer when you have to buy coolers and ice from the store since my ice maker doesnt work and a back up freezer to put in the garage to use when you have to defrost the entire unit once a month. The cubed and crushed ice function doesn’t work properly. I have been trying to call and message Samsung to no avail. I have to defrost the refrigerator causing a huge mess, and ruining food. 2:10-cv-04811-WJM -MF) alleging, among other things, that Samsung sold refrigerators containing a defect that causes the refrigerators’ coils to freeze over, resulting in the failure of the refrigerator to cool, which has caused consumers to suffer damages for lost groceries, spoilage and repairs, according to class action lawsuit news reports. “Unfortunately, over the next several months, we routinely repeated these same steps numerous times,” Roslan said. We Help Everyday Pe ople. Today the water is still running out every 2-7 days but now the water runs all the way across the kitchen floor. This is a obvious defective design, simply go online and search for “Samsung ice build-up” I truly hope that Samsung does something about this issue. I’m pissed. Just getting the casters to roll is a total ordeal and just sums up the fact that this machine is a total Samsung failure that we paid 2600.00 for. We asked NSI how that could happen, and the representative told Bamboozled that NSI already authorized a replacement and the call was to “work out the replacement exchange.”. More than 1.5 million consumers may be eligible for a payout. I own a 2011 SAMSUNG French French door refrigerator with a bottom freezer, bought from Seas. I have had to defrost it several times and this last time the service man informed me that this model has nothing but problems under the criper tray – ice forming, etc. They too are so disgusted with their Samsung. Good afternoon. Samsung Settles Lawsuit, Will Repair Certain TV Models Nearly five years after spending $2,850 on a Samsung refrigerator, ... and several other Samsung models, are the subject of a class action lawsuit. We would have to defrost the refrigerator in order to remove that piece. We are experiencing the same difficulties with our Samsung Model: RF266AERS. If you remove all the trays out of the fridge and then take the 4 screws off the cover for the coils. Personally, I would like to throw this piece of junk out to the trash! A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Unfortunately, it’s not included in the lawsuit. At the least, he said, NSI should refund the cost of the warranty. Because the appliance was still under the manufacturer’s warranty, Roslan called Samsung several times, she said. Yes, we would like to be included in this lawsuit as well. Please add me to your lawsuit. We move the food , when we discover the failure of the Samsung, to a backup Frigidaire unit in the basement that is 22 years old and NEVER has failed. I then removed the cover to see if there was something obviously affecting the proper function. have gooten no satisfaction out of samsung. But starts up again when you close the doors. Samsung people while the thing was being “repaired” (defrosted, basically) again by a repair guy. Another call to NSI, and another repairman came in January 2019. Reach Karin Price Mueller at Bamboozled@NJAdvanceMedia.com. so i stopped the ice making. A few months ago it stopped cooling properly. Now that the extended warranty has expired we were told by the service company after several calls the only thing we can do is empty the frig and defrost monthly . So, for the life of the unit I will be paying $200+ every 6 months or so to get it “repaired”. I have spent hours on the phone with Samsung reps of all kinds, for the past month, and today a supervisor finally called me back after asking to speak to one 3 days ago. A class action lawsuit has been filed against Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd. (hereafter “Samsung” or “Defendants”) in the United States District Court for the District of New Jersey (styled Jeff Weske, Jo Anna Frager and Darryl Myhre v. Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd., Civil Action Case No. This went on for three years. We started having trouble with the ice machine freezing 4-6 months after purchasing refrigerator. Just have to research and find out how do that, any suggestions, please? This Samsung TV class action lawsuit is … It’s happening again, and i’m just going to defrost it to avoid paying another service charge. So Roslan called the technician, who said he did send the report and he would send it again. This was a huge expense for us and we are very disappointed with the quality and reliability. It has now comletely died–I want to be added to the lawsuit! It worked great for 2 months. Paid $1350 for this piece of junk. I called Samsung and all thy offered me was an extended warranty. Our Samsung refrigerator started freezing up within the last year and has ruined so much food either freezing it or thawing unnecessarily. With in 2 year I am having the problem for at least 6 times . Worst Refrigerator Freezer we’ve ever had/seen/known of. I had the 2530 model and it started freezing over after 1 year. After about another six months the evaporator was frozen, again. I’m truly very disappointed with the product and service/support they (don’t) offer. (He also broke the water supply line to the ice maker which caused $30,000 worth of damage to our house.) The LG refrigerator class action lawsuit notes that the National Association of Home Builders established that the average lifespan of a refrigerator is approximately 13 years, and LG reports that their refrigerators have a 20-year life span. Have you been Bamboozled? We know that a class action lawsuit against Samsung doesn't fall into the category of a recall but in our minds this is a recall pushed into being by the people who owned this product.The lawsuit covers Samsung models from their side by side, French door and bottom freezer lines that have problems with the coils freezing over causing the refrigerator to stop working.Click here to learn more about the Samsung Refrigerators Class Action Lawsuit Desperate for action, she got the merchant where she bought the fridge to contact NSI. We bought a Samsung refrigerator model RS267TDWP at Lowe in Albuquerque back in June 2011. I know I am not alone in this issue as I've seen numerous post about this same issue. We have a model RS265TDBP Date of Manufacture: June 2012 We have had to remove everything and unplug it many times – What a pain in the butt. FL.) We periodically pull the drawer out and clean out the bottom but would like to know if there is anyway we can still participate in the class action suit. I called Samsung for repair as I keep getting ice under the deli drawer and need to defrost monthly, I was told by repair service there would be a fee to fix. The ice maker actually snapped in half because it was too Frozen. If we turn off the ice maker than there is no water. Help us accomplish our goals of protecting, empowering, and restoring justice for people who suffered financial injuries. It’s been a strange year so far, but we’re still here with the latest in class action news. product known to be involved in a class action suit. I would like to be included in the class action lawsuit. Water build up in the crisper drawers, ice sticking together, almost burning your hand if you touch it. I’m not sure if the class action is still going on but we definitely need to be involved in it. 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